3 Step Process
The basic process of placing a print order can be divided into three steps:
Step 1: Select Product
Before you start placing your print order, it is important to know the print specifications. Size, shape, coating, paper stock, quantity, print finishes, digital or offset – the options are almost endless, and can become overwhelming if you do not know what you are looking for. We recommend having your design ready (or at least in progress) before placing your print order so the specifications for your print order match your design. If you don’t have a specific product in mind, check out our sales, promotions and latest products featured on our homepage, Facebook and Instagram.
If you are still having trouble choosing the right product for your needs – give our Customer Service team a call or email us at email@example.com to discuss your needs. Once you know what you are looking for you will need to select the product and add it to your cart or place the order by writing us an email at firstname.lastname@example.org
Step 2: Checkout & Payment
This step includes completing the checkout process, setting your pickup (or shipment) options and completing payment for your order. You will be prompted to complete your details and then proceed to payment. You will be emailed a confirmation and invoice when your payment has been received and order placed. You are now ready to send us the artwork to be printed.
Step 3: Upload Artwork
Once you have placed your order you will need to upload files to be printed. Don’t worry if you aren’t quite ready yet – you can also send us your artwork via email to email@example.com and providing us with your order number. The deadline for uploading files and approving your proof(s) is within 30 days from the date the order is placed for regular priced products, and within 7 days following the end of the sale for sale items. If you miss these deadlines you may need to pay for any applicable price increases.
If you placed multiple orders, please ensure you upload the correct files to the correct order.