Refunds & Returns

At Go Print, we work hard to make sure you are satisfied with your items. This is why we have established the following refund policy:

  • All sales and/or services provided by Go Print PR are classified as final.
  • Customer has a (1) working days period from order pickup date to establish a claim.
  • When establishing a claim, 100% of items ordered must be returned and customer must present order invoice. Claims will be processed in a maximum period of 48 working hours.
  • Please verify order and graphic designs details before approving them for production. Go Print PR is not responsible or liable for spelling or text mistakes, color matching issues, low resolution, formats, transparencies, sizes, finishing issues and use of incorrect artwork, among others.
  • Orders cannot be cancelled or modified once approved as final. Deposits or Order payments will not be refunded. In case of an exception to this clause, a store credit will be established to be used for future orders.
  • Go Print PR reserves the right to deny or not accept orders or requests.

Before you place your order, make sure you select the correct items. All of our sales are final and we do not accept returns or exchanges.